Have you ever wondered if the issues you face on a daily basis as an entrepreneur apply to other types of organizations? Well, the fact is they do!
And, nowhere is that more evident in the compelling stories told by our entertaining guest, Ron Bremner – former President & CEO of the NHL’s Calgary Flames hockey team and the Saddledome.
Listen to the BusinessCast Podcast episode #71 – Hockey Lessons for Business – and you’ll get some down-to-earth advice from Ron, Robert and myself on addressing some of your most critical issues. Many of the lessons Ron surfaces are items that we’ve explored in some of our previous podcast episodes, including:
BusinessCast Podcast # 55 – Feedback – Or Is It Just Noise? with Gold ‘n’ Brown – where Robert and I provide an overview of how/when to collect customer insights that can increase your success; and
BusinessCast Podcast #46 – Wow Client Service’ with Gold ‘n’ Brown – where Robert and I discuss how to “Wow” you client with customer service that really has an impact!
Filed under: Financial Decisions, Growth, Human Resources, Leadership, Management, Marketing | Tagged: Calgary, Calgary Flames, Customer Service, Feedback, Hockey, Leadership, Marketing, NHL, Revenues, Saddledome |