Power Referrals and The Customer Rules…

Robert and I continue to offer our BusinessCast podcast listeners some leading-edge business resources.

The newest additions include some very exciting books from the folks at McGraw Hill. The two new titles include:

  • Power Referrals : The Ambassador Method for Empowering Others to Promote Your Business and Do the Selling for You (2009) – Andrea Sittig-Rolf;

And

  • The Customer Rules: The 14 Indispensable, Irrefutable and Indisputable Qualities of the Greatest Service Companies in the World (2009) – C. Britt Beemer and Robert L. Shook.

These books or so new that they aren’t even on the shelves yet!

So, find out how you can get these — and other practical business books –absolutely FREE by listening to the BusinessCast Podcast ‘Blog Review’ Episode. 

Also see an earlier BusinessCast blog post for some of the other books available.

Remember: Subscribe to the BusinessCast Podcast at iTunes

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