Business Crisis? What Crisis?

No-one likes a crisis. That’s why it’s far too common for even the most successful entrepreneur to overlook crisis planning. The challenge is that once you’re in the middle of a true business crisis, you rarely have the time or the resources to deal with it as well as you would want to.

After all, you could find yourself thrown into a very tense situation — trying desperately to deal with members of the media, angry clients, disenchanted employees, wary investors, intrusive regulators and other critical stakeholders.

It’s an emotional time and all it takes is saying ONE wrong word and your business can suffer. That’s why in BusinessCast episode #123, Robert and I “pick the brains” of one of the Nation’s leaders on crisis communications. Dr. Allan Bonner and his team have advised Canada’s most senior business leaders, political figures and sports figures to successfully avoid a crisis, deal with a crisis and turn around a crisis to their advantage.

Listen to BusinessCast episode #123 and get some practical insights on how you can make sure that you’re prepared when a crisis hits your business.

Remember: Subscribe to the BusinessCast Podcast at iTunes

Get Good Employees…For Keeps!

Just a few weeks ago, Robert and I posed a question to our BusinessCast blog readers and BusinessCast Podcast listeners. We asked: “How often do you update your employee orientation program?”

We were surprised to find that despite the time involved in finding good employees, the cost of losing good employees and the importance that employees contribute to every entrepreneur’s success, the answer was “less than once a year” – over 95% of the time!

So, in our BusinessCast Podcast, Get New Employees Up and Running we answered a host of practical questions, including:

  • How important is a good employee orientation?
  • What should a good employee orientation look like?
  • What are the key components of an effective employee orientation program?
  • Who should design, participate, lead and measure your employee orientation program?
  • When does orientation truly begin?
  • How do you know that your employee orientation is successful?
  • How can you/when should you review and improve your employee orientation?
  • Well, if you’re still wondering how much effort you should put into ‘on-boarding‘ you new employees, the researchers Booz Allen Hamilton have some sobering findings – that should intrigue, inspire and incite you to action, now.

    Remember: Subscribe to the BusinessCast Podcast at iTunes 

    When Good Employees Leave

    It’s a difficult reality that all entrepreneurs have to face as they grow their business – sooner or later, one of your good employees will leave.

    The challenge is, what do you do when it happens?

    In BusinessCast episode #76 – When a Good Employee Leaves, Robert and I tackle this difficult Human Resources issue.

    We provide practical insights and tools that will help you to effectively:

    • Be better prepared for those times when employees do leave
    • Address short-term and long-term to-do’s; and
    • Identify how you can turn the potentially ‘bad news’ into exciting new opportunities.

    Make sure you also, check out this useful resource: an Employee Ending Checklist – that will help you keep organized during the transition.

    Remember: Subscribe to the BusinessCast Podcast at iTunes